1. Eligibility and Acceptance

• You must be at least 18 years old or the legal age of majority in your jurisdiction to use this website and make purchases.
• By using our services, you represent and warrant that you have the legal capacity to enter into binding contracts.
• If you are using the website on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

2. Description of Services

TruSoft.org provides information, software‑related content, and (where applicable) digital products and services (e.g., software downloads, subscriptions, and support). We may update, expand, or change our services from time to time.

3. Account Registration and Security

• You may be required to create an account to place orders or access certain features.
• You agree to provide accurate, current, and complete information during registration and to update it as necessary.
• You are responsible for safeguarding your account login credentials and for any activities that occur under your account.
• Notify us immediately if you suspect unauthorized use of your account.
• We reserve the right to suspend or terminate accounts that violate these Terms or are involved in fraudulent or abusive activities.

4. Ordering and Payment

• When you place an order, you agree to pay the full amount listed at checkout, including any applicable taxes or fees.
• We accept the payment methods displayed on the checkout page and use third‑party processors to handle payments securely.
• Prices are subject to change without prior notice.
• We reserve the right to refuse or cancel orders at our discretion, including cases of suspected fraud or errors in pricing.

5. Delivery

Where our services include digital goods, delivery is electronic (e.g., download links, license keys, or emails) after payment confirmation. Delivery times may vary. You are responsible for providing accurate contact information.

6. Refunds, Returns, and Cancellations

• For eligible purchases, you may request a refund within 14 days of purchase. Additional conditions may apply to digital content where downloads or streaming have begun with your consent.
• Refunds or exchanges will only be considered where the product or service is defective, not as described, or otherwise fails to perform as expected.
• We reserve the right to investigate refund requests and may require evidence of the issue.
• Cancellation of orders before payment is processed is possible by contacting customer support immediately.
• We comply with applicable consumer protection laws where relevant.

7. User Obligations and Prohibited Conduct

• Do not use the website or services for any illegal or unauthorized purpose.
• Do not provide false, inaccurate, or misleading information.
• Do not attempt to manipulate or interfere with the website’s operations or security.
• Do not use bots, scrapers, or automated tools to access or collect data from the website without permission.
• Do not engage in fraudulent activities or attempt to resell access or license keys in violation of applicable terms.

8. Intellectual Property Rights

All content on this website, including text, graphics, logos, images, software, and code, is owned by TruSoft.org or its licensors and protected by UK and international intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal data. By using our website, you consent to the collection and use of your data as described in the Privacy Policy. We comply with the UK GDPR and Data Protection Act 2018.

10. Limitation of Liability and Disclaimers

We strive to provide accurate and reliable services but do not guarantee uninterrupted or error‑free operation. To the fullest extent permitted by law, TruSoft.org and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the website or products, including but not limited to loss of profits, data, or goodwill.

11. Indemnification

You agree to indemnify, defend, and hold harmless TruSoft.org, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or related to your violation of these Terms, misuse of the website or services, or breach of applicable laws or regulations.

12. Termination

We reserve the right to suspend or terminate your access to the website and services at any time, without notice, for conduct that violates these Terms or is harmful to other users or the business. Upon termination, your rights to use the services immediately cease.

13. Third‑Party Links and Services

Our website may contain links to third‑party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third‑party sites. You access third‑party sites at your own risk and should review their terms and policies.

14. Changes to Terms

We may update these Terms periodically to reflect changes in our services, legal requirements, or business practices. Updated Terms will be posted on this page with a revised effective date. Continued use of the website after changes constitutes acceptance of the new Terms.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of England and Wales. Any disputes arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales. Before pursuing legal action, you agree to attempt to resolve disputes informally by contacting us.

16. Contact Us

If you have any questions, concerns, or requests regarding these Terms, please contact us at: info@trusoft.org.